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Good to know

Frequently asked questions

Is delivery really free?

Yes. We offer free delivery to most of the UK mainland, with nothing added at checkout. Some remote areas, including the Scottish Highlands and islands, may involve a longer timeframe or a surcharge, so please get in touch before ordering if you are unsure. Assembly is available as an optional paid add-on.

Can I pay in instalments?

Yes. We offer Klarna and Clearpay, letting you split your order into 3 interest-free payments. Select Klarna or Clearpay at checkout. 18+, T&Cs apply, credit subject to status.

Where is your furniture made?

Our beds, and a number of our sofas, are handmade here in the UK. The rest of the sofa range is designed by us here in the UK and built to our designs by specialist manufacturers in Europe and Asia that we have worked with for years. Every product page tells you which is which, and every piece carries the same 5-year guarantee.

What guarantee do you offer?

Every piece comes with our 5-year frame guarantee. If something goes wrong with the frame in normal use, we put it right.

How long does delivery take?

Most orders are delivered within 7 to 15 days. In-stock items are often sooner, while made-to-order pieces use the full window. The exact dates for your item are shown on its product page.