1. What products does Swaye offer?

Swaye specialises in beautifully crafted beds, mattresses, and sofas, designed to bring refined comfort, timeless style, and exceptional quality into your home.

2. Where are Swaye products made?

We believe in British made, this is why all furniture made by Swaye is manufactured in the United Kingdom using premium materials sourced from local trusted suppliers who meet our exacting standards.

3. Can I purchase beds, mattresses, and sofas separately?

Yes. All Swaye products can be purchased individually, allowing you to create a considered and cohesive interior at your own pace.

4. What types of beds do you offer?
Our range includes upholstered beds, ottoman storage beds, and statement bed frames, combining elegant design with everyday functionality.
5. Do your beds offer storage options?
Many of our beds feature discreet ottoman storage, seamlessly integrated to maximise space while maintaining a refined aesthetic.
6. Can I customise my headboard?

Yes. Selected beds offer headboard customisation, allowing you to personalise the height, style, and upholstery to suit your space.

7. What headboard styles are available?

We offer a selection of classic and contemporary headboard designs, from clean-lined profiles to generously padded, luxurious finishes.

8. Can I choose the fabric and colour for my headboard?
Yes. Our headboards are available in a carefully curated range of premium fabrics and colourways, enabling a truly tailored look.
9. Are customised headboards made to order?
Yes. All customised headboards are made to order, crafted with attention to detail to ensure a beautifully finished result.
10. What mattress options do you offer?
Our mattress collection includes hybrid, pocket sprung, and memory foam designs, engineered for lasting support and comfort.
11. How do I choose the right mattress?
Each mattress is designed to provide balanced support. Detailed specifications are available on each product page, and our team is happy to assist with product guidance.
12. Are Swaye sofas designed for everyday use?

Yes. Our sofas are designed for everyday living, combining comfort, structure, and durable upholstery.

13. What is your returns policy?
Returns are accepted in line with our returns policy. Please review the policy carefully before purchasing, particularly for made-to-order or customised items.
14. Can customised products be returned?
Customised and made-to-order items, including bespoke headboards, are non-returnable unless faulty, in accordance with our terms and conditions.
15. Is delivery included?
We offer complimentary delivery on most orders across mainland UK.
16. How long does delivery take?
Delivery times vary depending on the product and any customisation selected. Estimated delivery timeframes are clearly shown at checkout.
17. How are beds and sofas delivered?
Our beds and sofas are delivered in securely packaged sections, designed for safe transport and straightforward home assembly.
18. Do your products come with a warranty?
Yes. All Swaye products are covered by a 5-Year manufacturer’s warranty for added peace of mind.
19. Are your products compliant with UK safety regulations?
Absolutely. All Swaye beds, mattresses, and sofas comply fully with UK fire safety and regulatory standards.
20. How can I contact Swaye?

Our customer care team can be contacted via
email: support@swaye.co.uk
Phone:  01924654353
Whatsapp:  +447882364254
Or through the contact form on our website, and will be pleased to assist you.

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